Terms + Conditions
Welcome to the Bili Beadwear online store + website.
Please understand the terms + conditions as they govern your use of this site. By using the Bili Beadwear website, you agree to follow and be bound by the Terms + Conditions. Should you disagree to these Terms, please do not use this site in any way.
Bili Beadwear reserves the right to modify these Terms at any time without prior notification. Site users must agree upon and abide by these changes accordingly. Any use of the Bili Beadwear site constitutes full acceptance of our terms + conditions.
We are a small company based in Cape Town and therefore large quantity requests are made to order. If you live in and around Cape Town and know which items you would like to purchase, it is always better to place your order online. We will then let you know once it is ready for you to collect.
Purchasing from Bili Beadwear cc
We must receive full payment on the items at checkout before an order can be accepted. Once a payment has been confirmed, we will email our customer with the order confirmation to the email address provided to us. Once an order is confirmed and accepted, a legally binding contract is entered into between Bili Beadwear cc and the customer. We accept Visa and MasterCard credit cards. All credit card purchases must be directed to the cardholders address.
Cancellation by us
Bili Beadwear cc will endeavor to meet our customers requests to the best of our ability however we reserve the right to cancel a transaction between ourselves and the customer due to:
- limited raw material availability owing to popular product orders
- one or more of the items ordered being erroneously listed at an incorrect price
Customers will be notified by email or telephone, and the customer’s credit card will be re-credited as soon as possible.
Liability
If the item/s received from us are not what was ordered or are damaged, Bili Beadwear cc shall not have any liability to the customer unless we are notified of the problem by email within 7 working days of receipt of the item/s in question.
On confirmation of the delivery date from us, should the customer not receive the order within this time frame (7 working days) from placing the order, Bili Beadwear cc shall have no liability to the customer unless we are notified by email / telephone of the problem.
Once Bili Beadwear cc has been notified of the issue, under this condition, Bili Beadwear cc will be obliged to:
1. correct any short, incorrect or non-delivery
2. replace any damaged / defective goods
3. refund the customer the amount paid for the items in question (excluding the delivery charge).
We cannot be liable for any indirect or consequential loss or damage of items purchased from us the items have been worn.
For fair reasons, we cannot be held responsible for any delays in delivery once the items have left us and are in possession of our courier company.
Kindly direct all WHOLESALE ENQUIRIES to hello@bilibeadwear.com